The City of Tshwane intensifies disconnecting outstanding municipal bill

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The City of Tshwane is intensifying its revenue-collection campaign to disconnect those who have outstanding municipal bills but fail to pay.

The municipality’s robust #TshwaneYaTima campaign started in February when mayor Randall Williams disconnected those who failed to pay their high bill.

This included government departments, shopping centres and the five-star Sheraton Hotel.

ALSO READ: Switching off pays off for Tshwane: R500m collected in two weeks

A MUNICIPAL BILL IS NOT A FREE SERVICE

Those who have run a high bill should aim to keep their account in good standing since municipal services are not free. If not, their services will be disconnected, said MMC for Finance Peter Sutton.

“Once more, we intend to go after all debtors as they cannot continue to consume our services for free. All debtors have an obligation to pay the City for services rendered. As we intensify our revenue-collection campaign, the City would like to remind residents and clients of our municipal account payment options.

“All that Tshwane requested was for those with a high bill to come forward for a payment arrangement.”

Peter Sutton

HOW TO PAY YOUR OUTSTANDING HIGH BILL

Businesses with high bills should make an upfront payment of 60% of the outstanding amount. They will have six months to pay the remaining amount.

Residents pay an upfront payment of between 10% to 30% of the outstanding bill which will determine the repayment period of the outstanding amount.

“All payment arrangements will be guided by the Credit Control Policy and By-law of the City,” said Sutton.

Debtors can visit the nearest credit control office or make use of the Zoom online platform.

Tshwane is intensifying their disconnection campaign for those with high municipal bills but fail to pay them. PHOTO: Twitter/@CityTshwane

ALSO READ: Top 5 places Tshwane has disconnected in the past week

Another option is applying to the affordability committee. Those who do not qualify for this option are those under debt review, under judgement or under administration.

An indigent programme is available to help residents unable to pay through Tshwane’s Community and Social Development Services Department. Pensioners who have minimal or no income are offered a rebate.

“I wish to thank all the customers who continue to honour their obligations by paying for services used. Increased revenue collection is critically important to any municipality to effectively run its operations to enable quality service delivery.”

Peter Sutton

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